Disclaimer

1. Nature of Our Service

Sukha is an AI-powered mental wellness and employee engagement platform. Our services are designed to provide general emotional support, psychoeducation, wellness tracking, and early identification of workplace stress patterns.

Sukha is expressly NOT:

• A medical device or clinical diagnostic tool
• A licensed mental health treatment service
• A replacement for psychiatry, psychology, or counselling
• An emergency crisis intervention service
• A provider of medical prescriptions or clinical recommendations

2. No Medical or Clinical Advice

All content, responses, suggestions, and materials provided by Sukha — including those generated by our AI companion — are for informational and general wellness purposes only. Nothing on our platform constitutes medical advice, clinical diagnosis, or treatment recommendations.

Always seek the advice of a qualified mental health professional, physician, or licensed therapist for any mental health concerns, symptoms, or conditions. Never disregard professional advice or delay seeking it because of something you read or experienced on the Sukha platform.

3. AI Limitations

Our AI companion is powered by large language models and machine learning technology. While we invest significantly in quality and safety, you must understand that:

• AI responses may sometimes be inaccurate, incomplete, or inappropriate for your specific situation
• The AI cannot perceive tone, urgency, or non-verbal cues the way a human therapist can
• AI-generated content is not a substitute for human clinical judgment
• The AI is trained on general data and may not account for your specific cultural, personal, or medical context
• Machine learning models can make errors — always apply your own judgment

4. Burnout Detection Disclaimer

Sukha's burnout and wellness risk detection features provide probabilistic indicators based on self-reported data and usage patterns. These are wellness signals, not clinical assessments. They:

• Should not be used as the sole basis for any employment, medical, or personal decision
• May produce false positives or false negatives
• Are intended to prompt conversation, not to label or diagnose individuals
• Should always be interpreted by a qualified professional before taking significant action

5. HR Dashboard Disclaimer

The aggregate wellness data provided to HR administrators through our dashboard:

• Represents statistical trends and patterns, not clinical assessments of individuals
• Should be used only to inform supportive workplace policies — never for adverse employment decisions
• Must not be used to discriminate against employees on the basis of mental health status
• Is subject to the inherent limitations of self-reported data

Sukha expressly prohibits use of our platform data for any discriminatory, punitive, or adverse employment purpose. Any such misuse is a breach of our Terms of Use and may violate applicable employment law.

6. Emergency Situations

Sukha is not equipped to handle psychiatric or medical emergencies. If you or someone you know is in immediate danger or experiencing a crisis, please:

• Call emergency services: 112 (India)
• iCall Mental Health Helpline: 9152987821
• Vandrevala Foundation (24/7): 1860-2662-345
• NIMHANS Toll Free: 080-46110007
• Snehi: 044-24640050

7. Third-Party Services

Sukha may integrate with third-party services (e.g., Slack, Microsoft Teams, therapist networks). We are not responsible for the practices, content, or privacy policies of these third parties. Use of integrated services is subject to their respective terms and policies.

8. Accuracy of Information

While we strive to keep all content on our platform accurate and up-to-date, we make no warranties regarding the completeness, reliability, or accuracy of any information provided. Mental health knowledge evolves rapidly, and information may become outdated. We encourage users to verify critical information with qualified professionals.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Sukha Technologies, its directors, employees, partners, and agents shall not be liable for:

• Any direct, indirect, incidental, or consequential damages arising from use of our services
• Any decisions made based on information or AI responses from our platform
• Any deterioration in mental health status occurring while using our platform
• Any third-party content or services accessed through our platform
• Any service interruptions, data loss, or technical failures

10. No Warranty

Sukha's services are provided on an "as is" and "as available" basis without any warranty of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from harmful components.

11. Changes to This Disclaimer

We reserve the right to update this Disclaimer at any time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised Disclaimer.

12. Contact Us

If you have questions about this Disclaimer or need to report a concern:

• Email: help@sukha.live
• Phone: +91 95285 47554
• Address: Sukha Technologies, Chandigarh, India — 160019